info@nutralie.com

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Privacy Policy

WEBSITE PRIVACY POLICY

1. DATA CONTROLLER

The company responsible for processing your data under this Privacy Policy is:

Company Name: NUTRIEXPERTS, SL
Trade Name: NUTRIEXPERTS
Tax ID (NIF): B06770051
Registered Address: C/ Vallespir, 19, 3rd Floor, Office 5, 08173 Sant Cugat del Vallès – Barcelona (Spain)
Email address: info@nutralie.com
Website: www.nutralie.com
Commercial Registry: Registered with the Barcelona Commercial Registry, Volume 39904, Folio, Section 113, Sheet B-356186.

At NUTRIEXPERTS, SL, we are committed to protecting your personal information and processing it responsibly and in accordance with applicable data protection laws.

2. PERSONAL DATA

Personal data is any information that identifies you or makes you identifiable. Through our website, we collect the data you voluntarily provide (first name, last name, email address, phone number, etc.) via forms or social networks. Visiting the website does not oblige you to provide personal data. If you do provide them, they will be processed in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

3. PURPOSE, RETENTION PERIOD AND LEGAL BASIS

We process your personal data for the following purposes:

  • Handling inquiries: Management of queries submitted via the contact form. Minimum retention period of 3 years.
    Legal basis: User consent.

  • Improving website experience: Use of cookies to facilitate navigation. Minimum retention period of 3 years unless consent is withdrawn.
    Legal basis: User consent when accepting cookies.

  • Social Media Management: Sending information about activities and products. Minimum retention period of 3 years.
    Legal basis: User consent.

  • Purchase management: Processing orders, payments, and performance of the purchase contract. Data will be retained for the duration of the contractual relationship and applicable tax obligations.
    Legal basis: Performance of a contract.

  • Abandoned cart: Sending reminders of products left in the shopping cart for a maximum period of 5 days.
    Legal basis: Legitimate interest of the data controller.

  • Newsletter: Sending newsletters and commercial communications. Minimum retention period of 3 years unless consent is withdrawn.
    Legal basis: Explicit user consent.

  • User registration: Management of account creation, maintenance, and access to the private area. Data will be retained until the user requests account deletion (minimum 3 years).
    Legal basis: User consent upon registration.

  • Contests and giveaways: Management of participation and communication with winners. Data will be retained in accordance with the contest rules (minimum 3 years).
    Legal basis: User consent and acceptance of the contest rules.

4. DATA DISCLOSURE AND INTERNATIONAL TRANSFERS

Your personal data will not be disclosed to third parties, except where legally required or when necessary for service provision by suppliers acting as data processors. Our servers are located within the European Union. In the event of international data transfers outside the European Economic Area, an adequate level of protection will be ensured through adequacy decisions or standard contractual clauses approved by the European Commission.

5. DATA SUBJECT RIGHTS

You have the right to:

  1. Access your personal data.

  2. Request rectification or erasure of your data.

  3. Request restriction of processing or object to processing.

  4. Request data portability.

  5. Not be subject to decisions based solely on automated processing.

To exercise these rights, you may contact us at: gdpr@nutriexperts.eu. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) via www.aepd.es.

6. OTHER PROVISIONS

  • Minors: Access to the website is prohibited for individuals under 14 years of age. If data from a minor is detected, it will be deleted.

  • Password security: The user is responsible for safeguarding and maintaining the confidentiality of their access credentials.

  • Cookies: You may prevent the use of cookies through your browser settings. For more information, please consult our Cookie Policy.

Last updated: 30/10/2025

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